FAQs
No you don’t need to refrigerate, at room temperature it can be kept for months. Expiry dates are printed clearly on the packs .
Easily serves up to 4 to 5 for the 100g and 45 to 50 for the jumbo 1kg pack.
Local customers can either buy online, or at our retailers. Only 100g packs available at retailers.
For overseas customers, you can buy online at www.pongslaksahouse.com.sg.
Yes, free local shipping for 8 packs and above.
We accept all major credit cards and interbank transfer.
Normal dates, 2 to 3 working days, peak periods 3 to 4 working days for local orders.
We use Singpost for all our local deliveries. If you live in a HDB, the parcel will be left in your letter box, for other properties, it may be redirected back to the post office if no one is at home. You may want to send to your office instead for those who do not have anyone home.
Yes, we do. In fact this is the very reason why we started up. For Singaporean’s living overseas and missing a taste of home and all our friends who have grown to love our local food.
We offer 2 options. By air and by surface mail (by sea).
It is costly by air but you will receive it faster. By sea is the more economical way. However it does not have a tracking number and takes up to 3 months for you to receive your parcel depending on which part of the world you ordering from. Most of our customers choose this cheaper option.
Yes we can. Contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. for details.